Shipping Policy

Last Updated: March 2026

At ECOMMYZ, we provide clear, transparent, and reliable shipping for all customers within the United States.

1. Order Processing

  • Processing Time: 1–2 business days (Monday–Friday)
  • Cut-Off Time: Orders placed after 3:00 PM PT are processed the next business day
  • Non-Processing Days: Weekends and public holidays
  • Dispatch Confirmation: Sent via email once shipped
  • Tracking Activation: May take up to 48 hours after dispatch
  • Delivery Address: Must match checkout details (no splitting shipments)

2. Shipping & Delivery Time

We currently ship only within the United States.

Shipping Method Processing Time Transit Time Total Estimated Delivery Cost
Standard Shipping 1–2 Business Days 6–8 Business Days 7–10 Business Days Free (Orders $199+)
Standard Shipping 1–2 Business Days 6–8 Business Days 7–10 Business Days $7.99 (Orders under $199)

Delivery times are estimates and may vary due to carrier delays, weather, or peak seasons.

3. Carriers

We use trusted carriers, including:

  • USPS
  • UPS
  • FedEx

Carrier selection depends on destination and service availability.

4. Order Tracking

  • Tracking number is provided once shipped
  • Tracking may take up to 48 hours to update
  • If marked “Delivered” but not received, contact your local carrier first, then support

5. Delivery Delays

If your order exceeds the estimated delivery window, contact:

contact@ecommyz.com
Include your order number and full name.

6. Shipping Information

  • We do not ship to multiple addresses per order
  • Ensure all shipping details are correct before checkout
  • Contact support immediately if changes are needed

7. Returns & Issues

If your item arrives damaged or incorrect, provide:

  • Order number
  • Clear photos

We will offer a replacement or resolution where applicable.
See Return & Refund Policy for full details.

8. Production & Fulfillment

ECOMMYZ products are made on demand after purchase. Orders are produced through our U.S.-based production and fulfillment partners, then shipped to customers using USPS, UPS, FedEx, or another tracked carrier depending on destination and availability.

Contact Information