Warranty Policy

Last Updated: 17 February 2026

At ECOMMYZ, we stand behind the quality of our products. This Warranty Policy explains the coverage, limitations, and process for warranty claims.

Warranty Coverage

  • All products purchased from ECOMMYZ come with a 90-day limited warranty.
  • The warranty covers manufacturing defects, faulty materials, or workmanship issues.
  • If a product fails under normal use during the warranty period, we will repair, replace, or refund the item at no additional cost.

What Is Not Covered

This warranty does not apply to:

  • Damage caused by misuse, accidents, or unauthorized modifications
  • Normal wear and tear
  • Products used outside their intended purpose
  • Items purchased from unauthorized sellers

How to File a Warranty Claim

  1. Contact Us: Email contact@ecommyz.com with your order number, product details, and a description of the issue.
  2. Provide Evidence: Photos or videos may be requested to verify the defect.
  3. Return the Item: If required, ship the product back to us following the instructions provided by our support team.
  4. Resolution: Once inspected, we will repair, replace, or issue a refund according to the warranty terms.

Warranty Period

  • The warranty period begins on the date of delivery.
  • Replacement items are covered for the remainder of the original warranty period.

Legal Rights

This warranty is in addition to your statutory rights under consumer protection laws. Nothing in this policy limits your legal rights.

Contact Information